Robi Postpaid New Connection

Price: BDT 499 Activation Benefit : Free 50 SMS Free Web bill & E bill Free Insurance facility up to TK. 1 lac Discount Up to Tk. 500 with bill

Condition :

Free SMS validity is for 2 bill cycle & applicable for both onnet & offnet sms TK 100 discount/month will be given if airtime usage is at least TK 300/month. (from 2nd month)

Discover a new way to communicate with Robi Push Mail!

Introducing Robi Push Mail, a secure, reliable and feature rich email solution at a price you can afford. Now, you can work as if at your desktop from anywhere – It’s never been easier!

Aggregated Mail Box
Get all mails in a single box! You do not need to log in to all your Yahoo, Gmail, Hotmail, Office mail, MSN mail etc. accounts separately.
Instant Access
Get real-time access for all your mail accounts. Receive notification as it gets delivered to your mail box.

Affordable
No need to buy costly handsets or pay high license fees.
Mobility
No need to feel out of touch when out of office. Your mobile handset is all you need to stay updated anywhere, anytime.
Ease of Use
Provides desktop-like experience and friendly interface for simple remote access
Outstanding Security
128-bit AES encryption and industry leading antivirus technology
Attachments
View or download attachment (Handset dependent).
Simple Registration
You can easily avail this service by visiting Robi customer care centers or contacting Corporate Account Manager.

Service Charge:
Activation Fees:
BDT 500 (including VAT) Applicable for both packages
Package 1:
Robi Push Mail Monthly Subscription Fee BDT 350.00 + Unlimited GPRS Plan BDT 750.00. Total Monthly Charge BDT 1100 (excluding VAT)
Package 2:
Robi Push Mail Monthly Subscription Fee BDT 500.00 + Pay Per Use GPRS Plan Total Monthly Charge BDT 500 (excluding VAT).

Increase security deposit

Increase security deposit

Deposit through SMS

Increase your postpaid security deposit through SMS to enjoy extended credit limit!

Or

You can visit your nearest Robi Customer Care Center to add secutity deposit.

Pay Your Bill

Pay Your Bill

Scratch Card – Use regular Robi Pre-Paid scratch cards or easy load to pay your bill

Simply follow the steps below:

Auto Debit – Pay your bill through credit card

Any customer with a valid credit card (MasterCard or Visa) can authorize Robi to adjust their bill to avoid getting barred and enjoy hassle free payment.

Visit any of our Customer Care Centre with the following required documents

*Ownership document
*Valid Credit Card (Photocopy – to be verified on submission)

Fill up the following forms

*Standing instruction Form - duly signed and filled up
*Auto-Debit instruction Form - duly signed and filled up

Or you can download the forms, print, fill in the instruction and send to any of our Customer Care Centre through any representative.

Easy load – Pay your bill from your nearest “Easy Load” point

With EasyLoad no PIN is required for any prepaid recharge or postpaid bill payment. Form your any nearest Easy Load center you can pay your postpaid bills.

Note: refill facility of your account will be temporarily barred following three consecutive wrong attempts in refilling the card.

Bank – Pay your bill to any of our authorized Banks

Know your Bill Information

As a Robi Postpaid customer, you can check & pay your Postpaid bill through any of the following ways:

Know your Bill Information

Web Bill –View your last 3 months bills through the internet anywhere, anytime

For Registration type “ reg” and send to 8245 (8BIL). You will receive your password through SMS.
To view your bills follow the steps below

• Log in to http://bill.robi.com.bd
• Enter mobile number and password
• Select preferred month to view bill statement for that month

E-Bill - Receive your monthly bill through email

For Registration type “ reg” and send to 8245 (8BIL). You will receive your password through SMS.
To receive your bills through email follow the steps below

• Log in to http://bill.robi.com.bd
• Enter mobile number and password
• Click on the “Ebill Registration” button and enter up to 2 email addresses
• Confirm by clicking the “Register in Ebill Service” button

SMS - Send SMS to 8PST (8778) and receive the detail for FREE

• Go to message option of your handset
• Type “bil”, ubl”, or “bal” and send to 8PST (8778)

Note :
Bil – the amount of your last bill
Ubl – your updated usage amount after your last bill;
Bal – the difference between your total billed amount and paid amount.

USSD - Just dial *140*4# and browse FREE of cost

Postpaid Tariff

SIMPLE PLAN
Particulars		TK/min
Outgoing		24 hours
To Robi		0.68
To Other Operators		0.68
To BTCL (Local/NWD)		0.68
SMS charge (to any operator)		0.48
To International (ISD)*		Only ISD Charges
Incoming
From any number worldwide			Free
Pulse
Outgoing	60 sec from 1st minute

NORMAL PLAN
Particulars		TK/min
Outgoing		24 hours
To Robi		1.00
To Other Operators		1.00
To BTCL (Local/NWD)		1.00
FNF (5 No)		0.68
Partner (1 Robi No)		0.25
SMS charge (to any operator)		0.48
To International (ISD)		Only ISD Charges
Incoming
From any number worldwide			Free
Pulse
Outgoing	30 sec from 1st minute

Note:1. Exemption of line rent Tk. 100/month, if monthly airtime usage exceed Tk.500 (excluding monthly subscription fee) or if customer subscribes unlimited GPRS 2. Normal plan customers can add up to 5 FNF numbers to any operator including one BTCL number 3. Tariffs are exclusive of VAT 4. To enjoy Simple Plan ,type 68 on & send to 8244 5. To enjoy Normal plan, type 68 off & send to 8244 6. For ISD 15 sec pulse from 1st minute applicable

To know your existing tariff plan/ package/ benefits that you are enjoying, just Dial *140*14# or type P and SMS to 8822

Other benefits for PCO Regular Tariff Plan

Other benefits for PCO Regular Tariff Plan: 

Regular voice calls usage Bonus: 

Voice call Usage (in BDT)	Usage Period	Bonus Amount     (in min.)	Call type for Bonus usage	Bonus Validity	Regular Bonus Min. & Validity Query	Regular Voice call Usage Query
100-199	Each 02 days	15	Any operator in Bangladesh	01 day	*222*2#	*444*1#
200-299		30
300-399		45
400-499		60
500-599		75
600-699		90
700-799		105
800-899		120
900-999		135
1000 & Above		150

Robi Prepaid Uddokta Tariff plan change process:   

·         Dial *8999*20# for migration to Robi Prepaid UDDOKTA Regular Tariff Plan

·         Dial *8999*21# for migration to Robi Prepaid UDDOKTA Super Tariff Plan

& then follow the instruction and get migrated INSTANTLY…

Robi Prepaid EasyLoad  Tariff plan change process:   

·         Dial *8999*20# for migration to Robi Prepaid EasyLoad Regular Tariff Plan

·         Dial *8999*21# for migration to Robi Prepaid EasyLoad Super Tariff Plan

& then follow the instruction and get migrated INSTANTLY…

Note:

·         Charge for tariff plan change - Free

·         Migration condition: Twice in every 15 days

·         Tariff plan will be changed Instantly

·         Notification will be sent upon successful change of tariff plan

If dial for changing to existing tariff plan following message will be shown- Your message was not understood

Robi Prepaid PCO Tariff Plan

Robi Prepaid PCO Tariff Plan:

Uddokta and EasyLoad Super Tariff
Particulars	TK/min
Outgoing	24 hours
To Robi	0.65
To other Operators	0.65
To BTCL (Local/NWD)	0.65
To International (ISD)*	Only ISD Charges
Incoming
From any number worldwide	Free
Pulse
Outgoing	60 sec from 1st minute *For ISD-15 sec pulse

Uddokta and EasyLoad Regular Tariff
Particulars	TK/min
Outgoing	24 hours
To Robi	0.97
To other Operator	0.97
To BTCL (Local/NWD)	0.97
To International (ISD)*	Only ISD Charges
Incoming
From any number worldwide	Free
Pulse
Outgoing	1 sec from 1st minute *For ISD-15 sec pulse

Notes:     

·         15% VAT applicable in all charges

·         For IDD/EIDD calls, BTCL time band will be applicable

Robi Prepaid Tariff plan change process

Robi Prepaid Tariff plan change process:

·         Dial *8999*1# for migration to Robi Prepaid SHOCCHO Tariff Plan

·         Dial *8999*2# for migration to Robi Prepaid SHASROYEE Tariff Plan

·         Dial *8999*3# for migration to Robi Prepaid SHOROL Tariff Plan

·         Dial *8999*5# for migration to Robi Prepaid MUHURTO Tariff Plan

·         Dial *8999*7# for migration to Robi Prepaid CLUB Tariff Plan

& then follow the instruction and get migrated INSTANTLY…

·         Charge for tariff plan change - Free

·         Migration condition: Twice in every 15 days

·         Tariff plan will be changed Instantly

·         Notification will be sent upon successful change of tariff plan

·         If dial for changing to existing tariff plan following message will be shown- Your message was not understood

Example of Migration Process:    
From Prepaid SHASROYEE tariff plan to SHOCCHO tariff plan -

• Dial *8999*1# and then send,
• Subscribers will get the following reply: Change from Shasroyee to Shoccho, general charge TK.00, press answer/ok and then send 1 to confirm
• Customer sends 1 to confirm the tariff plan migration process by pressing answer/ok/reply (depending on the handset)
• Then get the following reply for successful migration Request successful

Now, Customer started enjoying changed tariff plan and other package benefits immediately after getting the above confirmation USSD message.

Shorol Tariff

Shorol Tariff
Particulars	TK/min
Outgoing	24 hours
To Robi (incl. FnF )	0.88
To Priyo (Partner) only Robi no.	0.44
SMS to Priyo (Partner)	0.44
To Other Operators (Incl. FnF)	0.88
To BTCL (Local/NWD)	0.88
To International (ISD)*	Only ISD Charges
Incoming
From any number worldwide	Free
Pulse
Outgoing	60 sec from 1st minute *For ISD-15 sec pulse

Notes:           

• 15% VAT applicable in all charges     
• To add Priyo no please dial *140*5*1#
• To migrate to Shorol package from other package please dial *8999*3# 

Shasroyee Tariff

Shasroyee Tariff
Particulars	TK/min
Outgoing	12am to 4pm					4pm to 12am
To Robi	0.98				1.48
To Robi Priyo	0.44				0.44
To Robi FnF	0.68				0.68
To Other mobile operator FnF	0.68				0.68
To other Operators	1.48				1.48
To BTCL (Local/NWD)	1.48				1.48
To International (ISD)*	Only ISD Charges
Incoming
From any number worldwide			Free
Pulse
Outgoing		60 sec from 1st minute *For ISD-15 sec pulse
SMS to Prioyo no 24hrs			0.44/SMS

                            40 paisa for SMS to Robi Partner number, 24hrs

Shoccho Tariff

Shoccho Tariff
Particulars		TK/min
Outgoing		24 hours
To Robi (incl. FnF & partner)		0.68
To Other Operators (Incl. FnF)		0.98
To BTCL (Local/NWD)		0.98
To International (ISD)*		Only ISD Charges
Incoming
From any number worldwide			Free
Pulse
Outgoing	60 sec from 1st minute *For ISD-15 sec pulse

Muhurto Tariff

Muhurto Tariff
Particulars	Paisa/Sec
Outgoing	12am to 5pm					5pm to 12am
To Robi	2				3
To Robi partner	2				3
To Robi FnF	2				3
To Other mobile operator FnF	2				3
To other Operators	2				3
To BTCL (Local/NWD)	2				3
To International (ISD)*	Only ISD Charges
Incoming
From any number worldwide			Free
Pulse
Outgoing		1 sec from 1st minute *For ISD-15 sec pulse

Robi Prothom Tariff

Robi Prothom
Particulars		TK/min
Outgoing		24 hours
To Robi (incl. FnF & partner)		0.44
To Other Operators (Incl. FnF)		0.88
To BTCL (Local/NWD)		0.88
SMS charge (to any operator)		0.44
To International (ISD)*		Only ISD Charges
Incoming
From any number worldwide			Free
Pulse
Outgoing	60 sec from 1st minute *For ISD-15 sec pulse

Robi Prepaid Tariff Plan

Robi Prepaid Tariff Plan:

Robi Club Tariff Plan
Particulars	TK/min
Outgoing	1st Min					2nd min. and onwards
To Robi	1.00				0.25
To Robi Priyo	1.00				0.25
To Robi FnF	1.00				0.25
To Other mobile operator FnF	1.00				1.00
To other Operators	1.00				1.00
To BTCL (Local/NWD)	1.00				1.00
To International (ISD)*	Only ISD Charges
Incoming
From any number worldwide			Free
Pulse
Outgoing		60 sec from 1st minute *For ISD-15 sec pulse

Prepaid Benefits

Robi Prepaid has everything to offer; a single package that delivers simplicity and flexibility at the same time. Robi Prepaid is continuously adding new features and plans to provide absolute freedom to the customers.

Why Robi Prepaid?

• Prepaid Kingdom of Robi offers all its Prepaid customers:
• Single prepaid package with the best rates in the market
• Different tariff plans in one package to meet different types of needs
• Instant, easy & multiple migration facility from one tariff plan to another
• 5 FnF to any operator mobile with one Robi partner facility
• Full BTCL connectivity with FREE BTCL incoming
• Extended and simplified refill validity for ease and freedom
• Nationwide EasyLoad facility
• Nationwide high speed internet connectivity
• All available Value Added Services (e.g. SMS, MMS, GoonGoon, ringtone, wallpaper, games, animation downloads)

Get a new connection:

• Package price Tk. 148
• Welcome gift of Tk. 50 talk-time (applicable for any purpose) and 500 SMS (applicable for only Robi number) upon activation
• Activation talk-time validity: 60 days
• Free SMS validity: 15 days
• Default tariff plan will be Shoccho (formerly known as Simple Plan) (with migration facility)
• Available at Robi sheba, Robi sheba Point & all the mobile outlets nationwide

How to migrate:

•   To Shoccho Plan dial *8999*1#
•   To Shasroyee Plan dial *8999*2#
•   To Shorol Plan dial *8999*3#
•   To Muhurto Tariff Plan dial *8999*5#
•   To Robi Club Plan dial *8999*7#

Recharge your Robi prepaid account
Using Scratch card:

1. You can recharge your Robi Prepaid Account by purchasing any available amount scratch card from any retailer.

2. Type *111*Secret number# and dial (Free of Charge)

Validity Period of prepaid scratch card
Recharge amount (BDT)	Validity (days)
10 – 99	30
100 – 299	60
300 – 1000	365

*Note: Applicable for both Scratch Card and EasyLoad (PIN and cash)

Using EasyLoad:

You can also recharge your account by buying ‘Robi EasyLoad’ ranging from BDT 10 to any allowed amount from your nearest Easyload shop. You can also recharge your account by buying secret numbers of available amount from EasyLoad shops.


To Enquire Account Balance and Validity: Type *222# and dial (Free of Charge)

Contact Us

Correspondence Address:

Robi Axiata  Limited
BRAC Centre 9th Floor,
75 Mohakhali C/A, Dhaka-1212, Bangladesh.
 Tel: 88-02-9887146-52 Fax: 88-02-9885463


Registered Address:

Robi Corporate Centre
53 Gulshan Avenue
Dhaka-1212
Bangladesh.

Key Achievements

Company Achievements
*	Robi has been conferred the prestigious Frost & Sullivan Asia Pacific ICT Award 2010 for "Emerging Market Service Provider of the Year".
*	Awarded the prestigious fund grant from GSMA MMU (Mobile Money for the Unbanked) in 2009.
*	Crossing 10 million subscribers mark in 2009.
*	Ranked within top 6 global comparable telcos in A.T. Kearney benchmarking exercise in 2009.
*	Cost optimization project saved 2 times of what was projected.
*	Bangladesh Mobile Phone Businessmen Association (BMBA) Award 2008-2009 as the best service provider in Bangladesh
*	The Weekly Financial Mirror –Samsung Mobile & Robintex Business Award 2008-2009 as the best Telecommunication company.
*	TeleLink Telecommunication Award 2007 TeleLink Telecommunication Award 2007" for its excellence in service, corporate social responsibilities and dealership management for the year 2006 in commemoration of WORLD Telecommunication Day 2007.
*	Arthakantha Business Award Given by the national fortnightly business magazine of Bangladesh for its excellence in service in telecom sector.
*	Financial Mirror Businessmen Award Given by the national weekly Tabloid business magazine.
*	Deshbandhu C. R. Das Gold Medal For contribution to telecom sector in Bangladesh.
*	Beatification Award for exceptional contribution to the Dhaka Metropolitan city from Prime Minister Office on 13th SAARC Summit.
*	Standard Chartered - Financial Express Corporate Social Responsibility (CSR) Awards 2006 For contribution in Education, Primary Health, poverty alleviation and ecological impact.
*	Arthokontho Business Award 2006 For better telecom service provider in Bangladesh.
*	Financial Mirror & Robintex Business award 2006 For its excellence in service, corporate social responsibilities activities throughout Bangladesh.
*	Desher Kagoj Business Award 2006 For Corporate Social Responsibilities activities.
*	TeleLink Telecommunication Award 2005 for its excellence in service for the year 2005.